If you’re installing the Spiceworks server on a system that already has a webserver installed, you will have to change the default port to avoid a conflict. 2) Select HTML from the dropdown at the top. Note that the only installation options are the port the Spiceworks webserver (an Apache install) uses, default is 80. Then click the Embedded thermometers tab and then select the Create new embedded thermometer button. 1) Start by logging into Customer Thermometer. You can learn how to install and use the plug-in by checking this page. Spiceworks Helpdesk ticket survey joining Spiceworks and Customer Thermometer. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Support for patching multiple OSs (macOS, Linux, and Windows) The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. In a nutshell, the Patch Manager Plus plug-in gives Spiceworks technicians:įirsthand information on critical vulnerabilities and missing patchesĪ single console for fulfilling patching requests From there, you can prioritize the most critical patches and deploy them as soon as possible to avoid any further performance or security issues. The Patch Manager Plus plug-in lets you go into the Spiceworks console and easily view all the missing patches, along with their release date. That employee brings the computer to you for updates, but you don’t know where to start. What’s more, they receive a notice that the computer is missing a lot of critical updates. Consider a scenario where your organization has an untagged IT asset that’s sat in a closet for a long time. This asset is given to a new hire, but they find that all the applications installed on it are older versions.

How to install spiceworks helpdesk